Privacy Policy

Privacy Policy

Privacy Policy Application 
The Laptop Company Limited (“we”, “our”, or “us”) is an agent for the purposes of the Privacy Act 1993 (“Privacy Act”). We may, from time to time, collect information about identifiable individuals (“personal information”). We are committed to protecting the privacy of individuals (“you”, “your”) who provide personal information to us. All personal information that you supply to us through this web site will be treated in accordance with the Privacy Act.
This Privacy Policy explains how we may collect, store, use, and disclose the personal information about you collected by us or provided by you to us through our web site or from other sources. By continuing to use this web site, you unconditionally consent to us dealing with your personal information in the manner set out in this Privacy Policy.
This Privacy Policy is governed by New Zealand law and is subject to (and must be read in conjunction with) our Terms of Use.
Collection of Your Personal Information 
We may collect personal information about you directly from you when you use this web site or deal with us over the telephone or by letter or e-mail. You may voluntarily provide us with your personal information to enable us to provide you with information or services, respond to your enquiries, or carry out a transaction that you have requested. Personal information collected by us may include your name, title, company name, email address, telephone number, postal or physical address, product preferences, or other personal information.
There are various situations in which we may request you to provide personal information to us, including when you:
  • complete forms on this web site (including surveys, search forms, competition entry forms, registration forms, and order forms)
  • create, modify, or use any accounts or registered user facilities available through this web site
  • purchase goods or services through this web site
  • send messages using this web site (for example, when you ask us a question)
Except for information collected automatically, we will not attempt to collect personal information about you without your knowledge. In most circumstances, you can use this web site without telling us who you are or revealing any personal information about yourself. You may decide not to provide your personal information to us. However, if you do not provide your personal information (or if you provide incorrect personal information), we might not be able to provide you with access to certain information, products, or services.
Where we collect personal information about you from a third party source, we will take reasonable steps to make you aware of such collection and to make you aware of the purposes for which we are collecting your personal information from that third party source.
Automated collection
When you visit this web site, we may use automated tools and methods (such as cookies, sessions, and web site statistics software) to collect certain information about your visit, including:
  • the Internet protocol address and host name used by your computer to connect to this web site
  • the operating system and the browser your computer uses
  • the search engine or inbound hyperlink you used to reach this web site
  • the date, time, and duration of your visit
  • the pages viewed by you
This information will be used (in aggregate form only) to analyse how this web site is being used (for example, to improve the content and performance of this web site). Except as set out in this Privacy Policy, we will not disclose this information other than in aggregate form.
We may gather more extensive information if we are concerned, for example, about abnormal web site usage patterns or web site security breaches.
Cookies 
This web site may use cookies to provide you with certain services or functionality. Cookies are small pieces of information stored on your computer’s hard drive, which may be used to identify you as an individual user of this web site. We use cookies to:
  • personalise your visits to this web site
  • enable us to improve the content, reliability and functionality of this web site
  • enable you to use certain services or functionality
  • evaluate the effectiveness of the advertising on this web site
  • track web site usage patterns
Accepting a cookie will not give us access to any data on your computer other than the data stored in the cookie. Although you may configure your web browser to not accept cookies, you may experience a loss of functionality as a result.
Use and disclosure 
The personal information we collect will be used to operate this web site and to provide services you have authorised or requested. We may also use personal information collected by us to:
  • respond to any questions or correspondence from you
  • improve this web site and any related services
  • monitor the quality and standard of services provided by us
  • carry out internal research and development
  • provide you with information about a service that you are using (including critical updates and announcements)
  • eliminate the need for you to repeatedly enter the same information
  • customise this web site to suit your particular preferences and interests
  • where you create a message using this web site (for the purpose of sending that message to us, or to any other recipient specified by you), send that message
  • analyse web site usage, trends and statistics
  • verify your identity to authenticate orders for products you have placed
  • verify your identity or to provide you with a replacement password when you forget your username or password for any account you have with us
  • with your permission, supply you with further information concerning products and services which may be of interest to you
  • carry out any other use that is authorised by you or is notified to you at the time of collection
We will not sell or lease your personal information. We will not disclose your personal information except in accordance with this Privacy Policy (and in accordance with the Privacy Act). We may use or disclose your personal information if you have authorised us to do so, or in any of the following circumstances:
  • we have given you notification of the intended use or disclosure and you have not objected to that use or disclosure
  • we believe that the use or disclosure is reasonably necessary to assist a law enforcement agency or an agency responsible for national security in the performance of their functions
  • we believe that the use or disclosure is reasonably necessary to enforce any legal rights we may have, or is reasonably necessary to protect the rights, property and safety of you, us, or others
  • we are required or permitted by law to disclose the information
We may make your personal information available internally for use by selected employees in accordance with this Privacy Policy. We may also disclose your personal information to third party contractors (who have agreed to treat your personal information in accordance with this Privacy Policy) to carry out work for us.
Unsubscribing
Where you have requested or authorised us to send you messages (for example, newsletters and information concerning products and services which may be of interest to you) you can request us to stop sending you such messages by taking any one of the following steps:
  • using the unsubscribe feature (if present) in any such message
  • if you are a registered user of this web site, logging in to your account and updating the appropriate preferences (if available) for that account
  • contacting us.
Once we have received your request we will, as soon as is practicable, comply with that request.
Personal Information About Other People 
You must not provide personal information to us about another person, unless that person has authorised us, through you, to collect, use and disclose personal information about that person for the purposes described in this Privacy Policy.
Access and Correction 
Where we hold your personal information in such a way that it can readily be retrieved, you are entitled to request access to that information or to obtain our confirmation of whether we hold that information. You must pay us for any reasonable costs incurred by us in providing you with such access.
If we refuse to provide you with access to your personal information, we will provide you with reasons for the refusal, in accordance with the requirements of the Privacy Act.
It is important to us that your personal information held by us is accurate, complete, and current. If you are a registered user of this web site, you may log in to your account and (functionality permitting) update your personal information.
To request access to, or correction of, your personal information held by us, you may contact us.
Storage and security 
Where we store your personal information will depend on the nature and purpose of the information and the manner in which you supply it to us. We may hold your personal information at [primary physical address for storage of personal information] or at our other offices and storage facilities (whether in New Zealand or overseas).
No data transmissions over the Internet can be guaranteed as completely secure. Accordingly, we cannot warrant or guarantee the security of information transmitted from or to you. Once we have received your personal information, we will use reasonable efforts to protect that information against loss or misuse, and against unauthorised access, use, modification, or disclosure.
Third Party Web sites 
This web site may contain hyperlinks to third party web sites. We are not responsible for the content of third party web sites, or the manner in which those web sites collect, store, use, and distribute any personal information you provide. When visiting a third party web sites from hyperlinks on this web site, we encourage you to review the privacy statements of those web site so that you can understand how the personal information you provide will be collected, stored, used and distributed.
Privacy Officer 
You may gain access to your personal information, make a complaint about breach of your privacy rights, or make enquiries about collection or use of your personal information by contacting 0800 527 867.
Changes 
We reserve the right, at our discretion, to update or revise this Privacy Policy at any time. Changes to this Privacy Policy will take effect immediately once they are published on this web site. Please check this Privacy Policy regularly for modifications and updates. By continuing to use this web site or providing any personal information after we publish changes to this Privacy Policy, you agree to be bound by this Privacy Policy as revised.